Refund Policy

At Top Gear Sport, we are committed to providing high-quality products and ensuring customer satisfaction. If, for any reason, you are not satisfied with your purchase, please review our refund policy below to understand the process and eligibility requirements.

1. Eligibility for Refund

To be eligible for a refund, the item(s) must meet the following conditions:

  • Return Period: Items must be returned within 30 days of receiving the order.
  • Condition: Products must be unused, in their original packaging, and with all tags attached.
  • Proof of Purchase: A valid receipt or proof of purchase is required for all refunds.

Items that do not meet these criteria may not qualify for a refund.

2. Refund Process

If you wish to request a refund, please follow these steps:

  • Contact Us: Reach out to our customer service team at [email protected] to initiate your refund request. Please provide your order number and reason for the return.
  • Return Shipping: You will be responsible for the return shipping cost unless the return is due to an error on our part (e.g., wrong item sent).
  • Inspection: Once we receive your returned item, it will be inspected. If it meets our refund criteria, your refund will be processed.

3. Refund Method

Refunds are issued to the original payment method used during the purchase:

  • PayPal: Refunds processed through PayPal are typically completed within 5-10 business days.
  • Credit/Debit Card (Visa, Mastercard, etc.): Refunds to credit or debit cards usually take 7-14 business days, depending on the card provider.
  • Bank Transfer: Refunds via bank transfer may take up to 14 business days to reflect in your account.

The exact processing time may vary depending on your payment provider.

4. Non-Refundable Items

Certain items are non-refundable and cannot be returned, including:

  • Gift Cards
  • Customized or Personalized Items
  • Clearance or Final Sale Items

Please ensure you review product details before purchasing, as these items are not eligible for refund.

5. Exchange Policy

If you would like to exchange an item for a different size or color, please follow the same steps as a refund request. Once we receive the returned item, we will issue a replacement. Exchanges are subject to product availability, and we recommend reaching out to confirm stock prior to returning an item.

6. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us within 7 days of receiving the order. We will arrange for a replacement or provide a full refund, including any return shipping costs associated with the defective item.

7. Contact Us

For further assistance with refunds, exchanges, or any other inquiries, please reach out to our support team:

Our team is here to help ensure your shopping experience with Top Gear Sport is positive and worry-free.

Thank you for shopping with us. We appreciate your trust and look forward to resolving any issues to your satisfaction.